These Terms & Conditions govern all website design and development services provided by DMS Works.
By submitting the Client Brief, accepting a quotation and paying the required deposit, the Client confirms they have read, understood and agree to these Terms & Conditions.
The project includes only the services, pages and functionality outlined in the agreed Client Brief and proposal. Any additional features, revisions or requests outside the agreed scope may be quoted and charged separately.
A non-refundable deposit of 50% of the total project fee is required before work will commence. The remaining balance is due once the agreed scope of work has been completed and the included revisions have been used or the project has otherwise been approved by the Client.
Final website files, access details and ownership will only be transferred once full payment has been received.
Each package includes:
Additional revisions or requests outside the agreed project scope may incur additional charges.
Estimated delivery times:
Delivery timelines are estimates and may vary depending on project scope, content provided and response times during the design process.
The Client agrees to provide all required content, branding assets, images, login details and feedback in a timely manner. Delays in providing required information or approvals may affect the agreed project timeline.
The Client is responsible for reviewing all content, functionality and design before providing final approval. Once final approval has been given and the website has been launched, any further changes or requests may be treated as new work and quoted separately.
Website packages include website design and development only. Hosting, domain registration and any required third-party subscriptions will be arranged by DMS Works where requested, but all ongoing costs are the responsibility of the Client unless otherwise agreed in writing.
Any premium plugins, stock imagery, fonts or third-party services requested by the Client may incur additional charges.
The Client may cancel the project at any time by providing written notice. The initial 50% deposit is non-refundable once work has commenced and secures the time and resources allocated to the project.
If the project is cancelled after work has begun, DMS Works reserves the right to invoice the Client for the value of all work completed up to the date of cancellation. If the value of the completed work exceeds the deposit paid, the outstanding balance will become immediately payable.
If the Client becomes unresponsive or fails to provide the required content or feedback for more than 30 days, DMS Works reserves the right to place the project on hold or close it. Projects resumed after this period may be subject to a revised timeline, availability or additional charges.
Ownership of the completed website transfers to the Client only after all outstanding invoices have been paid in full. Until full payment has been received, all website designs, code, files and related materials remain the property of DMS Works.
DMS Works reserves the right to suspend work or withhold the release of website files, source code, login credentials or any other project deliverables until all outstanding invoices have been paid in full.
Minor bugs reported within 14 days of website launch will be corrected at no additional cost. Any requests for additional features, content updates, redesigns or ongoing maintenance after launch may be quoted separately.
Unless otherwise agreed in writing, DMS Works reserves the right to display completed projects within its portfolio, website and social media channels for promotional purposes.
The Client confirms that any content, images, logos or other materials supplied for the project are owned by them or that they have permission to use them. DMS Works accepts no liability for copyright infringement arising from materials supplied by the Client.
DMS Works reserves the right to decline or terminate any project that is unlawful, offensive, discriminatory or otherwise conflicts with its business values. Any work completed up to the date of termination will remain chargeable in accordance with these Terms & Conditions.
DMS Works is not responsible for interruptions, errors or losses resulting from third-party services including, but not limited to, hosting providers, domain registrars, payment providers or external software. While every effort is made to deliver a high-quality website, DMS Works cannot guarantee uninterrupted availability of third-party services.
Any personal information provided during the enquiry, briefing or project process will be used solely for the purpose of delivering the agreed services and managing the project. Client information will not be sold or shared with third parties unless required by law or necessary to fulfil the agreed services.
All project communication, approvals and requests should be made via the agreed communication channels (such as email or other agreed methods). DMS Works cannot guarantee that instructions or approvals sent through social media messages or other informal channels will be actioned.
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales. Any disputes arising in connection with these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.